We provide high quality furnitures at factory direct price.

We stand behind our products.

We are always here to satisfy our customer. We normally answer all the customer emails within one to two business days. If you have any questions for concerns, please don't hesitate to email us.

Must contact us at service@wnsweb.com to obtain the RMA#(Return Merchandise Number) and we'll email you the instruction of returning process. Credit will not be issued without a RMA number. Please allow 7 - 10 days for us for process refund after receiving the returned package.

Please contact us immediately after receiving the package for any shipping damage or missing parts. We normally ship the missing or damaged parts/replacements by regular mail within 7 - 14 business days.

There will be 20% restocking fee for returning orders.

No refund for shipping charge.

No refund after 30 days.

Prices shown on the Site may change at any time without notice.

We will only ship to verified address

We reserve the rights to cancel any orders

All pricing subject to change without notice.

wnsweb.com makes no warranties or representations as to the Site's accuracy. We assumes no liability or responsibility for any errors or mistakes in the content on the Site.

We ship our products to Continental 48 U.S States. If you are in HI or AK, we can ship by using UPS Air, please contact us first to obtain the quote for UPS Air shipping cost. Most of our furniture are shipped directly from our Texas warehouse while some other products might be shipped from a warehouse in a different location.

For most of our products, S&H can be pre-calculated from our web site by adding the item into your shopping cart, then enter the Shipping address in the next page. In some cases, S&H might be adjusted after order is placed especially for those heavy weight products, we'll email you for the confirmation if this has to happen.

Users should check these terms and conditions periodically. By using the Site after we post changes to these Terms and Conditions, you agree to accept those changes, whether or not you actually reviewed them.